From e1585fb0ab9a54e3d228b6689f14a815d9d92a5f Mon Sep 17 00:00:00 2001
From: filip <filip@ispconfig3>
Date: Thu, 30 Sep 2010 08:49:44 -0400
Subject: [PATCH] Added ability to reply support messages Simple threaded support messages (via RE: in subject)
---
interface/web/help/form/support_message.tform.php | 22 ++++++++++++++++++----
1 files changed, 18 insertions(+), 4 deletions(-)
diff --git a/interface/web/help/form/support_message.tform.php b/interface/web/help/form/support_message.tform.php
index 80c483a..c1d22d0 100644
--- a/interface/web/help/form/support_message.tform.php
+++ b/interface/web/help/form/support_message.tform.php
@@ -32,13 +32,27 @@
//* be set to yes in most cases
$form["auth"] = 'yes'; // yes / no
-//* Authentocation presets. The defaults below does not need to be changed in most cases.
+//* Authentication presets. The defaults below does not need to be changed in most cases.
$form["auth_preset"]["userid"] = 0; // 0 = id of the user, > 0 id must match with id of current user
$form["auth_preset"]["groupid"] = 0; // 0 = default groupid of the user, > 0 id must match with groupid of current user
$form["auth_preset"]["perm_user"] = 'riud'; //r = read, i = insert, u = update, d = delete
$form["auth_preset"]["perm_group"] = 'riud'; //r = read, i = insert, u = update, d = delete
$form["auth_preset"]["perm_other"] = ''; //r = read, i = insert, u = update, d = delete
+
+//* Maybe we're writing in a response to another message
+$sm_default_recipient_id = '';
+$sm_default_subject = '';
+if(isset($_GET['reply']))
+{
+ $sm_msg_id = preg_replace("/[^0-9]/","",$_GET['reply']);
+ $res = $app->db->queryOneRecord("SELECT sender_id, subject FROM support_message WHERE support_message_id=$sm_msg_id");
+ if($res['sender_id'])
+ {
+ $sm_default_recipient_id = $res['sender_id'];
+ $sm_default_subject = (preg_match("/^Re:/",$res['subject'])?"":"Re: ") . $res['subject'];
+ }
+}
//* Begin of the form definition of the first tab. The name of the tab is called "message". We refer
//* to this name in the $form["tab_default"] setting above.
@@ -53,7 +67,7 @@
'recipient_id' => array (
'datatype' => 'INTEGER',
'formtype' => 'SELECT',
- 'default' => '',
+ 'default' => $sm_default_recipient_id,
'datasource' => array ( 'type' => 'SQL',
'querystring' => 'SELECT userid,username FROM sys_user WHERE userid != 1 AND {AUTHSQL} ORDER BY username',
'keyfield' => 'userid',
@@ -84,7 +98,7 @@
'validators' => array ( 0 => array ( 'type' => 'NOTEMPTY',
'errmsg'=> 'subject_is_empty'),
),
- 'default' => '',
+ 'default' => $sm_default_subject,
'value' => '',
'width' => '30',
'maxlength' => '255'
@@ -117,4 +131,4 @@
-?>
\ No newline at end of file
+?>
--
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